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It's like Escrow for MMORPGs. It's only
$24.95. And it's a small price to buy to potentially save your your
account and/or your investment of anywhere between $30 to over $1000.
The eGaming Supply premier
middleman service is a security and fraud-reduction service which aims
to substantially reduce the risk of fraud during online MMORPG
transactions. We appoint a professional eGaming Supply approved
middleman to oversee and guide both parties through a transaction, and
also verifying that the seller's account is as described, and trying to
prevent scamming by either party.
All traders in the eGaming Supply
online marketplace are strongly recommended to use our premier middleman
service for all trades, as part of a wider credibility scheme. Use of
our middleman shows great commitment to safe trading, and may enhance a
seller or buyer's reputation.
Supported Games
- Age of Conan: Soon to be Supported
- Aion Online: Fully Supported
- Champions Online: Fully Supported
- City of Heroes / City of Villains: Fully Supported
- Everquest 1 & 2: Fully Supported
- Final Fantasy XI: Fully Supported
- Guild Wars: Fully Supported
- Lineage 2: Fully Supported
- Lord of the Rings Online: Soon to be Supported
- Maple Story: Fully Supported
- RuneScape: Soon to be Supported
- Star Wars Galaxies: Soon to be Supported
- Warhammer Online: Fully Supported
- World of Warcraft: Fully Supported
Middleman Service Costs
In almost all cases, our premier
middleman service fee is a mere $24.95 - that's a low price to pay for
how much a fraudulent transaction could steal from you -, however if
there are non-standard factors in play, such as Non-US and/or Non-active
accounts, these will be handled on a per case basis and may incur extra
fees. Please post a thread in our Marketplace Support and Feedback
forum if you are in this situation, before ordering our service, so that
we can advise you further. Account sellers: It is highly recommended
that you activate your account and adjust your asking price accordingly.
This makes the transfer faster, easier, and cheaper for everyone
involved.
Initiating the Service
Please note: Do not
unsubscribe from POL and make sure all content ID's are active. After
each account has been verified the middleman will remove the credit card
information from the account and unsubscribe from POL.
Using our middleman service is very
simple, however please read all the instructions here, before placing
an order for our service. Placing an order with us constitutes your
guarantee to us that you have thoroughly read and understood these
instructions, and accept our service contract (also on this page). With
that said, there are three main stages to initiating our service:
- Buyer and Seller Negotiate the account/currency/other items and agree a price/package
- Our middleman service is designed to help ensure that both sides get
what they agreed to each other, not to mediate negotiations. When the
buyer and seller have agreed what shall be included in the sale, and the
price, the middleman service process begins in earnest.
- Creation of your unique middleman service thread -
Upon sending PayPal payment, the client will receive a verification
email containing a PayPal Transaction ID number. This number is needed
to identify your order on the PayPal system. You should create a thread
in our Middleman Service Center forum, with the following information.
- One party orders our premier middleman service via
our secure payment processor, PayPal. Use our Middleman Service Payment
Gateway page to submit payment for our middleman service. Please read
the rest of these instructions before placing your order.
- Thread title format - PayPal Transaction ID #[number] - [Buyer]/[Seller]. For example; PayPal Transaction ID #123456 - MMORPGMicheal456/Jessica937.
- Thread content needed - We need the following information in your thread, so we can properly process your request.
- PayPal Transaction ID #
- Buyer - Username
- Seller - Username
- Link to the thread where the item details and price have
been agreed. Create a thread for this if needsbe (in the appropriate
WTB/WTS forums for your game).
- Server the character/account is active on (if applicable)
- Tag your thread - Tag your thread with your PayPal
Transaction ID #, as well as buyer and seller's usernames. This makes
cross-referencing information easier, and may help streamline the
process.
- This is all that is required to start our premier
middleman process. The next stage is that one of our approved eGaming
Supply middlemen will respond to your thread with further instructions.
All communication with the exception of passwords/login details, will
take place on your unique middleman service thread.
Service Procedures
Next Steps
Your assigned middleman will guide
both parties through every step of the process, but to give a brief
overview, the following steps are generally taken. Your particular trade
may happen differently, and this will be decided on a case-by-case
basis.
Middleman posts into your service thread instructing the
seller to PM him the passwords and other login information to the
account in question - The middleman will then login to check the
authenticity of the account, skills, items included etc. to ensure they
are the same as was agreed in the negotiations. Credentials required at
this stage from the seller to the middleman are: username/password,
secret question and answer, and any other credentials as instructed by
the middleman. At this stage, the middleman will take sole control of
the account, changing passwords and other credentials as appropriate to
lock out the account to his control. This helps ensure nothing can go
wrong during the transaction.
Middleman posts into your service thread either confirming
the account is as described, or giving the reasons that it is not as
described. - Assuming everything is as described, the middleman will at
this point, post into the service thread instructing the buyer to send
payment to the seller to the amount agreed. Note: The middleman does not
handle any funds, that transaction takes place direct between buyer and
seller.
Seller receives payment and notifies buyer/middleman - The
seller receives payment from buyer, and posts to this effect in the
service thread. At this point, the middleman will release the account
information to the buyer, allowing them to use the account.
Communications
It is imperative for the speed of
your transaction that you not bog down the middlemen with PMs. Unless
otherwise instructed, the ONLY time you should PM a middleman is at
his/her request, to send passwords etc. which can't be posted publicly.
Your unique middleman service thread will be used exclusively as the
place to update you on the state of your transaction. Subscribe to the
thread using the Thread Tools menu above the thread, and set it to
Instant Email Notification. This allows you to be notified immediately
as soon as an update to your transaction is available. The thread is THE
most up to date information available, and PMing your middleman WILL
slow down your transaction.
Our middlemen have now been asked to ignore all PMs asking
for status updates, and to continue to utilise the well-set out system
of using threads for status updates. Any PMs sent to middlemen regarding
transactions that haven't been asked for will be ignored.
Feedback and iTrader
Once your transaction has been
completed, please take a few moments of your time to leave an iTrader
feedback as well as posting on our feedback forums. For instructions on
leaving feedback, please check out this thread. Leaving feedback helps
build good rep for you, in turn making sales easier.
Middleman Assignment
While you may have had a pleasant
experience with a MM in a previous transaction, we ask that you do not
request a particular MM for any transaction you post here. Such requests
will have to be ignored, as it creates more confusion than anything
else. The first available MM will see to your order. All EGS middlemen
are dedicated to providing quality service, and as such you will be
satisfied regardless of which one handles your transaction.
Speed of Service
The speed of the service is largely
determined by factors other than the middlemen themselves. We do not
purport to be a super-fast service, we aim to be as safe as possible,
not as quick as possible.
The major factors in service speed include:
Speed of the payment processor and
method (for instance eCheques can take several days to clear, before
which no service can be rendered)
Availability of trading partners
Amount of time middlemen spend
churning through erroneous PMs asking for updates, or trying to find the
request in a thread full of spammed "can i get a middleman asap now
plz??1!!!11" replies. This is obviously an exaggeration but it's very
frustrating when people slow a service down and then complain that it's
slow.
Middleman availability. Our middlemen are not full time
employees, they do have lives and only do this as a side occupation, and
largely to give something back to the community.
Security Tips
eGaming Supply Middlemen will never
try to communicate with you via IM, for any reason. We do not use IM
service for middleman transactions. Anyone claiming to be an official
middleman via IM should be reported via the Buyer/Seller Beware forum
immediately.
eGaming Supply Middlemen will have an appropriate title
displayed on their user profile, usually along with a bold red name or
similar. If you have any doubts on whether someone is who they say they
are, contact the senior staff before trading.
To further protect the seller after
the transaction it may be beneficial to additionally provide the buyer
with the account information in letter form sent via registered mail or
some sort of trackable shipping service.
To further protect the buyer after
the transaction it is suggested that you immediately change all account
information. This includes name, address, and billing info.
eGaming Supply Middleman Service Contract
Contract for Middleman Services
In this agreement, "we", "us",
"our" refers to the middleman provided by egamingsupply.com to the
signatory of this contract, hereby known as "you", "client". This
contract is subject to change at any time, with no other notice. You
agree to read the contract in full each and every time you order our
service.
Liability
We take no liability for any losses
of accounts or funds caused by your use of our middleman service. The
middleman service is designed to reduce the risk of loss substantially,
but it cannot 100% guarantee a successful trade.
Additionally, neither eGaming
Supply nor its approved middlemen will accept any responsibility for
accounts after they have left their hands. It is up to the buyer to
appropriately secure their account, and it is up to the seller to ensure
funds are retained.
Fees
Full payment is required before
funds are released to sellers and/or accounts are released to buyers. It
is the responsibility of the client entering into this contract to
ensure that the fees are paid, and we reserve the right to withhold
accounts and funds from you if our fees are not paid. Our fees will be
laid out on the payment page you are directed to at the start of the
middleman process. By purchasing our service you agree to this contract
and to the fees on that payment page.
Partner Availability
In the interests of fairness and
efficiency, neither buyers nor sellers will break contact with the
middleman for 3 days or more. If this happened, it would put unfair
delay on the other party and the middleman. In this case, in the
middleman's sole discretion, the account may be passed to the seller
without waiting for the buyer, and should this happen, no refund will be
given to seller or buyer.
No refund will be given if either
party involved in a trade is banned, regardless of the nature of the ban
or the reasons behind it. However, we may, at our discretion, allow the
use of the middleman 'credit' system or a partial refund (75%) if the
person who paid the fee was not banned, as we understand it is not their
fault if their trade partner is banned.
Termination of Contract
The middleman will be obliged to
complete the contract upon receipt of payment, however if this is
impossible or impractical in the sole view of the middleman, then a full
refund of the fees paid will constitute termination of contract, and we
will accept no liability beyond this.
If the client wishes to cancel
this contract once fees have been paid, we may, at our discretion, offer
the use of a 'credit' system, as outlined below, whereby the client can
re-use their PayPal Transaction ID number as payment for another trade
they may make. Alternatively at our discretion, we may offer a 75%
refund of fees paid, the 25% being retained as handling charges.
If the client wishes to cancel
the trade with their current partner, but is considering using our
middleman service for another trade, we may, at our discretion, allow
the use of a 'credit' system, whereby we will 'reuse' the payment from
the cancelled transaction, as payment for the one that goes through.
Alternatively at our discretion, we may offer a 75% refund of fees paid,
the 25% being retained as handling charges. Note: this will only be
allowed where there is a genuine reason for cancellation (as determined
by our management); ie. the trade partner disappears, or the trade falls
through somehow. If it is merely 'cold feet' or something similar, then
the arrangement falls back to the previous section in this contract,
and no credit or refund will be issued.
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